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Local Investment Creates a National Impact

OPAL Community Land Trust works to maintain the character, vibrancy and diversity of the Orcas Island community by acquiring land and creating permanently affordable homes. A few years ago, OPAL staff saw a need to create a customized database to track their clients and properties. After taking a Salesforce.com database class, they discussed this idea with other community land trusts (CLTs) in the region and found that the dream of a CLT-specific CRM was shared by other organizations. They began the process, along with two other organizations and the help of NPower, to develop a database that would meet the common needs of CLTs. The result is HomeKeeper, a CRM system built to meet the specific needs of affordable homeownership programs that enables organizations across the country to compare themselves to their peers and adjust their programming to increase impact.