Database Consulting

Nonprofit organizations have a lot of information to track, and having easy access to data can make for stronger communications and better business decisions. Whether it's your supporters' contact information, donor giving records, a history of the services your clients have used, or the name of that caterer you love from last year's gala, your important information needs to be stored in an organized, reliable, and accessible system.

Many organizations try using pre-built systems to meet their data-tracking needs only to be limited by the licensing fees or the high cost of support. Some are using antiquated systems that were built by volunteers who are no longer available for assistance or maintenance. Regardless of where your organization is now, when you’re ready to move on to the next generation of data management, NPower is here to help.

Our database consulting team has years of experience helping nonprofit organizations take advantage of Constituent Relationship Management (CRM),  the set of processes and technologies used to acquire, retain, and enhance constituent relationships. In plain English, CRM is a way to keep track of everyone who has a relationship with your organization and help to bring them closer in, or strengthen their bond with your organization and its mission. That can mean, among other things, increasing the frequency that an individual volunteers, raising more money from a local foundation, or attracting super-savvy and highly networked community members to join your board. This can be done through effectively managing contact information, tracking the frequency and methods of communication, and finding new ways to connect with your constituents in a meaningful way.

Our database consulting team works with tools that your entire staff will be able to learn and utilize. We’ll help you evaluate your data tracking needs and, together, make a plan for a system that will work for your organization for years to come. And, most importantly, we'll provide training on the new system to help your staff hit the ground running and make the most out of your investment in data management.

What's in our Database Consulting toolkit

Our goal is to tailor a strategy to maximize the return on your investment in technology. To make that happen we employ a toolkit of technology solutions, including but not limited to:

• On-Premise solutions: Dynamics CRM
• Hosted solutions: Dynamics CRM, Salesforce
• CRM to QuickBooks Link App
• Have you ever found yourself entering donation data into your database, and then having to enter it again into your financial management software? Duplicative data entry is not only frustrating, but it creates a higher risk of human error, and takes you away from doing more important, mission-focused work. That is exactly why NPower designed the CRM to QB Link app. Thanks to generous funding from Microsoft, CRM to QB Link was created as part of Tech Soup's App It Up program. The app converts and integrates data from Microsoft Dynamics CRM into QuickBooks financial management. Data can be entered into Dynamics CRM (or other software) and quickly imported into QuickBooks. The app is available for $100 with a low $10/mo support fee that includes standard upgrades and up to three incidents per month. Click here for more information on pricing. Click here to request the app.

How to learn more

Curious about the potential of a CRM system? Check out our Training Calendar for opportunities to learn more about specific tools and workshops that can help you select the right CRM for your organization.

If you're ready to get organized, run more efficiently, and get a better return on your investment of staff resources, get in touch with us. You can contact us online or give us a call at 206.286.8880.